Passenger Code of Conduct

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Aboard the Bus

1. RESPECT YOUR DRIVERS
2. ACCESS

All person shall:

  • Wait for the bus to completely stop and open its door BEFORE boarding/getting off a SPTC bus.
  • Get on and off the bus in an orderly manner
  • Be fully clothed while travelling on any SPTC bus
  • Acknowledge priority seating areas for the elderly, disabled, pregnant ladies, and mothers with small children.
  • Sit one in an individual seat where applicable and move over to keep room for others.
3. NO OVERSIZED LUGGAGE
  • Oversized luggage obstruct the passageway, occupy a lot of space and can provoke accidents.
  • It is advisable that alternative means of transport are used in these circumstances.
4. FISH/MEAT

Fish and meat should be properly wrapped.

5. ANIMALS

No person may bring any animal on any bus

6. PROPERTY AND EQUIPMENT

No person shall:

  • Destroy, mark or tamper with any advertisement, notice or other SPTC property
  • Passengers will be held responsible and accountable for any damage they do to the bus and/or associated facilities.
  • Commuters should also use SPTC’s communication channels to report unsatisfactory service.
7. PAYMENT OF FARES

All person shall:

  • Ensure that they have the right change for their tickets. SPTC reserves the right not to accept SCR 100 and SCR 500 notes.
  • Travel on the bus with a valid ticket and card at all times
  • Keep tickets safe throughout the trip until disembarking
  • Place underage kids on lap if he/she does not have a ticket
  • Ensure that the ticket issued corresponds with the amount paid
8. CONDUCT

No person on a bus shall:

  • Litter, dump garbage or liquid
  • Smoke
  • Create any disturbance (loud music) through the use of any sound production device. Use of devices listened to solely by headphones or earphones and inaudible to others are permitted
  • Bring or carry hazardous chemicals, such as fuel and gas cylinders.
  • Consume any food or liquid or possess any opened or unsealed container of soft drink or alcoholic beverage
  • Conduct himself/herself in any manner which may annoy or cause inconvenience to a person or create a breach of the peace.
  • Use low tone and appropriate language while travelling on the bus (no yelling/screaming/swearing).
  • ENSURE THAT NO PART OF THE BODY IS OUTSIDE THE BUS AT ALL TIMES

At the Terminal

1. PASSENGERS ARE:
  • Required to use appropriate language
  • Asked to refrain from operating any radios, tape recorders, musical instruments or similar devices unless headphones are used and adjusted so as not to disturb other passengers.
  • Urged to use litter bins placed at the terminal and to avoid dumping garbage and liquids on the seats and on the platform.
  • Reminded that it is an offence to smoke at the terminal
  • Reminded that they should wait for the bus to stop and open its door before boarding/getting off
  • Required to queue properly on platforms where there are two or more destinations
  • Asked to use zebra crossings to facilitate movement across the terminal
2. STUDENT FARE
  • All student are reminded that they pay SCR 2.00 only during school term at specific time.
  • During school holidays all students should pay SCR 10.00 bus fare with a card
  • Asked to use zebra crossings to facilitate movement across the terminal
3. WEAPONS AND OTHER DANGEROUS INSTRUMENTS
  • No weapon, dangerous instruments or any other item intended for use as a weapon may be carried in the bus.
  • Tools should be wrapped or enclosed in protective covering.
  • No person shall carry any item that is so long as to extend outside the window or door of a bus constitute a danger or hazard to other persons.